Terms of Business

 

ACCOUNTS

Unless a credit account has been opened, payment must be made either with an order or on delivery. Credit accounts can be opened on receipt of two trade and one bankers reference and must be settled within 30 days from invoice date.

 

COPYRIGHT

Work is undertaken on the full understanding that copyright permission has been granted for the use of all and any supplied images logos and trade marks. Copyright exists on all original photographic images and designs taken by or generated by TPW Graphics Ltd.
All original photographic images or designs may not be reproduced without prior agreement. All original photographic images or designs taken by, or generated by, TPW Graphics Ltd. remain the property thereof. All intellectual property rights arising in all, or any, of the work created are, and shall remain, the property of TPW Graphics Ltd. Any fees paid shall not be deemed to include the purchase and or transfer of copyright and any intellectual property rights.

 

LIABILITY

Whilst every care will be taken of Client’s property we regret that no liability can be accepted for valuble items and we recommend that the Client insures items against all risks to their full value.

 

CONSEQUENTIAL LOSS

Responsibility will not be accepted for consequential loss or damage caused by delay in delivery or from any cause.

 

COLOUR MATCHING

Exact colour matching is impossible to guarantee. However, to ensure close matching, colour guides should be provided.

 

TRADE DESCRIPTION

All sizes of prints quoted are approximate only.

 

POST AND PACKAGING

Items will be subject to delivery charges. Special Delivery is available on request.

 

DESIGN

Additional charges will be incurred for extra work entailed in making alterations to the approved design necessitated by changes in the Client’s instructions, or any other cause beyond our control. Whilst every effort will be made to ensure that errors, typographical or otherwise, do not occur, it is ultimately the responsibility of the Client to check the proofs carefully. Company logos, trade marks etc. supplied should be in a suitable format which can be read by an Apple Mac computer. Additional costs may be incurred if work is required to make them usable or to bring the image up to the necessary quality. In the event of cancellation or postponement of any commission, TPW Graphics Ltd. will be entitled to payment for work completed to the date of cancellation. In no circumstances may any work in rough or uncompleted form be used or published as finished work without prior written approval.

 

Telephone calls may be recorded.